ITIL® Foundation Information Technology Infrastructure Library (ITIL) is a best practice IT Service Management framework developed by the Open Government of Commerce (OGC) within the UK government suitable for individuals who require a basic understanding of the ITIL framework and how it may be used to enhance the quality of IT service management within an organization.


ITIL® Intermediate Certification Training The Intermediate level is divided into two modules namely Lifecycle Modules and Capability Modules. Both are pursued by the professionals of IT management but the application may be different at different organizations. The Intermediate level is offered at a full time training program of 2 days along with modules, training, exam…


ITIL: Managing Across the Lifecycle Overview Increased competitiveness, complex business processes and technology explosion has lead to a compulsion of specialized skills marked as a mandatory for individuals involved in delivering these business services. Foundation level knowledge is nowadays a pre-requisite for performing service management activities, at the same time, it is also important to…

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